Questions and Answers

Who has to pay radio and television fees and why? Is a computer classified as a receiving device? Does our company have to pay copyright royalties to SUISA?

You will find here a range of questions and answers about radio and television fees and copyright royalties.

VAT credit note
  1. Do I still pay VAT?
  2. I’ve heard about a court decision stating that the OFCOM has to reimburse the value added tax that has already been paid. What do I need to do to get the money back?
New radio and television act
  1. What changes with the new radio and television act?
  2. I’ve heard that companies with a turnover of less than CHF 500,000 do not have to pay the radio and television fees. Why have I still received an invoice?
  3. I’ve heard that Billag / the radio and television fees will be abolished. Why have you still sent me an invoice / an information letter / why have you come knocking on my door?
Receiving devices, distribution channel, ancillary costs
  1. What is a receiving device?
  2. Our business already pays for Swisscom TV. Why do we have to pay the radio and television fees as well?
  3. Why does our business have to pay the radio and television fees if we receive programmes via a satellite dish?
  4. Does our business have to pay the radio and television fees if it already pays for a connection to a cable network?
  5. We have at least one computer with internet access in our business. Does the business need to register for radio and television reception?
Business situations
  1. What is the difference between professional and commercial reception?
  2. I run a one-person business. Do I need to register for professional or commercial use?
  3. We run a family business. Do we have to register for professional or commercial reception?
  4. Our business is relocating. What do we need to do about the radio and television fees?
  5. Our business is opening a new branch. Do we need to register it separately?
  6. We run a shop that sells radio and television devices. Do we have to register all displayed devices?
  7. We have one or more computers with internet access in our business. Does the business need to be registered for radio and/or television reception?
  8. I am selling / closing down my business. What do I need to do about the radio and television fees?
Copyright royalties (SUISA)
  1. What is SUISA?
Invoice, reminder, debt collection
  1. We are unable to pay up front the invoice. What can we do?
  2. Why do you charge a reminder fee?
  3. Why does the payment order include other costs in addition to the reception fees?
  4. How do we reclaim the unused share of the annual fees once we deregister?
  5. Why do we have to pay the annual invoice in advance?
  6. How much time do we have to pay our invoice?
  7. What will happen if we stop paying the fees?
  8. We have received a payment order. What do we need to do?
  9. We do not agree with the debt collection. How can we contest it?
  10. Do you withdraw the debt collection automatically as soon as we have paid?
  11. I have a certificate of loss. Would it be possible to make a gesture if I buy back the certificate?
Activities of Billag
  1. Why has a private company such as Billag been assigned to collect the fees?
  2. Why doesn’t Billag publish an annual report showing its business figures?
  3. There are plans to change the current collection system for radio and television fees . I think it would be best to abolish Billag.
  4. Why are the radio and television fees not collected at the same time as my taxes? That would save a lot of money.
  5. Our business has received a decree. Is a private company such as Billag actually entitled to issue official decrees?
  6. We are still waiting for a reply to our e-mail/letter. Why is it taking so long?
Other questions
  1. What are the radio and television fees used for?
  2. Do we have to pay the reception fees even if we don’t receive any SRG SSR programmes?
  3. We do not like the proposed radio and television programmes. Do we still have to pay the fees?
  4. Why do we have to pay the fees if we receive only foreign programmes?
  5. Our reception is poor in our business. Who can we contact?
  6. Where can we find our customer number?
  7. Why do we have to provide our e-mail address when registering in "My Billag" for the first time?
  8. Does Billag share our details with third parties?
  9. How did Billag get our address?
  10. How can we be sure that the person showing up at our business is a genuine Billag field employee?

Confirmation

Thank you for your inquiry. We will treat it as soon as possible and will get back to you if we have any questions.

Billag AG

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